About the role
As an Automotive Service Advisor, you will be the first point of contact for customers seeking vehicle repairs or services. Your role will involve diagnosing problems, recommending services, and ensuring customer satisfaction. This position is perfect for individuals who are passionate about automobiles and have excellent communication skills. You will work in a dynamic environment and collaborate with technicians to provide top-notch service.
You will also handle customer queries, manage service appointments, and follow up on service completion. The right candidate will be proactive, organized, and possess good negotiation skills, ensuring customers receive the best solutions for their automotive needs.
What you'll do
- Assist customers with service inquiries
- Diagnose vehicle issues
- Coordinate with technicians
- Manage service appointments
What you'll need
- Experience in automotive service
- Good communication skills
- Customer service orientation
Skills
Good to have
Benefits
- Flexible working hours
- Performance bonuses
- Employee discounts on services
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