About the role
As an Automotive Service Advisor, you will act as the primary point of contact for customers seeking vehicle maintenance and repair services. Your key responsibilities will include assessing customer needs, providing estimates, and coordinating with the service team to ensure customer satisfaction. You should have a solid understanding of automotive services and the ability to communicate effectively with both customers and technicians. This role is perfect for those who enjoy helping customers while working in a dynamic environment.
What you'll do
- Assess customer service needs
- Provide accurate service estimates
- Coordinate with service technicians
- Ensure high levels of customer satisfaction
What you'll need
- High school diploma or equivalent
- 2+ years of experience in automotive service
- Strong customer service skills
Skills
Excellent communication skills
Customer service orientation
Problem-solving abilities
Good to have
Familiarity with automotive repair software
Sales experience
Benefits
- Competitive salary
- Commission on service sales
- Training and development opportunities
Interested in this role?
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Questions about this job
What qualifications are required for this position?
A minimum of 2 years of experience in automotive service or customer service is required.
What working hours can I expect?
Typically, the hours are from 9 AM to 6 PM, Monday to Saturday.
Do I need to have technical knowledge about cars?
Yes, a good understanding of automotive services is essential.
How can I apply for this role?
Click "Apply Now" on this page to apply through GoJobsPro. GoJobsPro is recruiting for this role on behalf of a client employer.
Listing last updated