About the role
As an Automotive Service Advisor, you will be the first point of contact for customers seeking vehicle services. You'll assess customer needs, recommend solutions, and ensure timely communication throughout the service process. This role requires a strong understanding of automotive systems and a commitment to customer satisfaction.
Ideal candidates will thrive in a fast-paced environment and possess excellent communication skills. You will work closely with technicians and customers to ensure that all services are performed to the highest standards, making sure our clients drive away satisfied.
If you have a passion for cars and a dedication to providing top-notch service, we would love to hear from you. Join our team and be part of a company that values its employees and customers.
What you'll do
- Meet and greet customers upon arrival.
- Inspect vehicles and identify issues.
- Provide accurate service estimates.
- Schedule service appointments and follow up with customers.
- Maintain customer service records.
What you'll need
- High school diploma or equivalent; additional automotive training is a plus.
- 2+ years of experience in a customer service role, preferably in the automotive field.
- Strong interpersonal and communication skills.
Skills
Good to have
Benefits
- Competitive salary and performance bonuses.
- Health insurance and retirement plans.
- Employee discounts on services.
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