About the role
In the role of Automotive Service Advisor, you will act as the primary point of contact for customers, addressing their concerns and recommending services. Your responsibilities will include scheduling appointments, providing estimates, and ensuring customer satisfaction throughout the service experience. This role is suitable for individuals with a passion for cars and excellent interpersonal skills. You will work in a collaborative environment, contributing to a culture of teamwork and service excellence.
Our client values customer engagement and offers training to enhance your skills and knowledge in the automotive field. If you have a service-oriented mindset and enjoy helping others, we encourage you to apply.
What you'll do
- Assess customer needs and provide service recommendations
- Schedule service appointments and manage workflow
- Communicate with technicians and customers
- Ensure customer satisfaction throughout the service process
What you'll need
- Experience in customer service, preferably in the automotive sector
- Strong communication skills
- Ability to multitask
Skills
Good to have
Benefits
- Competitive salary
- Performance bonuses
- Training and development opportunities
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Questions about this job
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