About the role
In this position, you will greet customers, listen to their vehicle concerns, and provide accurate service recommendations. You will coordinate service appointments and follow up with customers regarding their vehicle repairs. This role is perfect for individuals who enjoy working in a fast-paced environment and have a passion for cars. You will be part of a supportive team that values customer satisfaction and teamwork.
What you'll do
- Greet customers and assess their vehicle issues
- Provide service recommendations based on customer needs
- Coordinate service appointments and follow up with customers
- Maintain accurate records of customer interactions
- Work closely with the service department to ensure timely repairs
What you'll need
- 1-3 years of experience in customer service
- Strong communication skills
- Passion for the automotive industry
Skills
Excellent customer service skills
Strong problem-solving abilities
Ability to work in a team
Good to have
Knowledge of automotive repair processes
Familiarity with service scheduling software
Benefits
- Health insurance
- Performance bonuses
- Employee discounts on services
Interested in this role?
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Questions about this job
What does an Automotive Service Advisor do?
You will assist customers by providing service recommendations and coordinating appointments.
Is this a full-time or part-time position?
This is a full-time onsite position.
What qualifications are needed for this role?
Candidates should have 1-3 years of experience in customer service, preferably in the automotive industry.
What is the salary for this position?
The salary range is between INR 25,000 to INR 40,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through GoJobsPro. GoJobsPro is recruiting for this role on behalf of a client employer.
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