About the role
As an Automotive Service Advisor, you will be the first point of contact for customers seeking vehicle services. Your role involves assessing customer needs, providing estimates, and coordinating repairs with technicians. Strong communication and customer service skills are essential, as you will ensure a positive experience for all clients. This position is ideal for individuals with a passion for automobiles and service excellence.
What you'll do
- Greet customers and assess their service needs
- Provide estimates for repairs and services
- Coordinate with technicians for scheduling work
- Follow up with customers post-service for feedback
What you'll need
- High school diploma or equivalent
- 3+ years of experience in automotive service
- Strong communication and customer service skills
Skills
Excellent interpersonal skills
Knowledge of automotive systems
Ability to multitask in a fast-paced environment
Good to have
Previous experience as a service advisor
ASE certification
Benefits
- Performance bonuses
- Health insurance options
- Employee discounts on services
Interested in this role?
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Questions about this job
What does a typical day look like?
You will interact with customers, assess their vehicle's needs, and coordinate with the service team.
Is this position full-time or part-time?
This is a contract position with potential for extension.
What qualifications do I need?
3+ years of experience in automotive service or a related field is preferred.
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