About the role
As an Automotive Service Advisor, you will be the first point of contact for customers seeking vehicle maintenance and repair services. You will assess customer needs and communicate service recommendations to ensure customer satisfaction. This role is perfect for individuals who are passionate about the automotive industry and have strong interpersonal skills.
Your responsibilities will include managing service appointments, providing estimates, and following up with customers post-service. You will work closely with technicians to ensure services are performed efficiently and effectively. If you thrive in a fast-paced environment and enjoy helping others, this position is for you.
What you'll do
- Assess customer needs
- Manage service appointments
- Provide service estimates
- Follow up with customers
What you'll need
- High school diploma or equivalent
- 1+ years of experience in customer service
- Interest in automotive services
Skills
Good to have
Benefits
- Flexible working hours
- Employee discounts
- Training programs
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