About the role
As an Automotive Service Advisor, you will act as the primary point of contact for customers seeking vehicle service. Your responsibilities will include diagnosing customer needs, advising on necessary repairs, and providing estimates. You will also coordinate with the service team to ensure all work is completed on time and to customer satisfaction.
This role is ideal for someone with strong communication skills and a passion for the automotive industry. You will be part of a supportive team that values customer service and technical expertise.
What you'll do
- Provide advice on vehicle repairs and service
- Prepare service estimates for customers
- Coordinate with technicians and follow up on service jobs
- Ensure excellent customer service
What you'll need
- Diploma in automotive engineering
- Experience in customer service
- Knowledge of automotive systems
Skills
Strong communication skills
Customer service orientation
Problem-solving abilities
Good to have
Familiarity with automotive diagnostic tools
Sales experience
Benefits
- Performance bonuses
- Employee discounts on services
- Health and wellness programs
Interested in this role?
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Questions about this job
What qualifications are preferred for this position?
Candidates should have a diploma in automotive engineering or relevant experience in the automotive industry.
Is training provided?
Yes, we provide training on our systems and procedures.
What are the typical working hours?
Working hours are from 9 AM to 6 PM, Monday to Saturday.
Listing last updated